MBF Knowledge Base

Every time I access the WebAdmin interface, a Failure-type ROUTER record appears in the log. What do I do?

The WebAdmin interface adds the LoginPage@ string to the domain name you specify in your browser URL field and tries to route the resulting address as any other E-mail address. If routing fails, the WebAdmin Interface defaults to the main domain and to the Server WebAdmin Interface, but the failure record appears in the Router Log: ROUTER failed to route 'LoginPage@mail'

Usually this happens when you use a non-qualified domain name (like mail) instead of the qualified domain name (mail.mycompany.com). You should either use the qualified domain name in your browser URLs, or you should add the mail Domain Alias to the mail.mycompany.com CommuniGate Pro Domain.