MBF Knowledge Base

How to migrate to Smartermail from different email platforms

The Smartermail mailbox migration tool makes switching email providers easy by importing email, contacts, calendars, tasks, and notes to SmarterMail from most third-party mail servers.

To access the mailbox migration tool, click the settings icon in your Smartermail webmail account. Then expand the My Settings and Advanced Settings folders and click Mailbox Migration. The mailbox migration tool will open in a new window. Follow the on-screen instructions to import email and collaboration data from a third-party mail server to your SmarterMail mailbox.

Depending on the mail server you are migrating from, you may be asked to provide the mailbox protocol (POP, IMAP), the server address, port, username and password.

Note: It may take some time for your mailbox data to import. You can continue using SmarterMail during this time as the migration process happens in the background.