MBF Knowledge Base

Time stamps in messages sent or received with CommuniGate Pro are several hours off. What do I do?

This problem is caused by an incorrect Time Zone setting on the server and/or on the client machines. To check the Time Zone setting value on the server machine, open the General page in the Settings realm of the CommuniGate Pro WebAdmin Interface. The Server Time field should contain the correct Date and Time values and the correct Time Zone value: -0800 means '8 hours behind the GMT', +0800 means '8 hours ahead of GMT'.

If the Time Zone value is incorrect, fix the OS settings that specifies that value, and re-open the General page to verify the Time Zone value.